{"id":3129,"date":"2024-02-07T19:07:00","date_gmt":"2024-02-07T10:07:00","guid":{"rendered":"https:\/\/biz.moneyforward.com\/work-efficiency\/basic\/?p=3129"},"modified":"2026-04-28T13:58:30","modified_gmt":"2026-04-28T04:58:30","slug":"%e9%a1%a7%e5%ae%a2%e6%ba%80%e8%b6%b3%ef%bc%88cs%ef%bc%89%e3%81%a8%e3%81%af%ef%bc%9f%e5%90%91%e4%b8%8a%e3%81%ae%e3%81%9f%e3%82%81%e3%81%ae8%e3%81%a4%e3%81%ae%e5%85%b7%e4%bd%93%e4%be%8b%e3%81%a8","status":"publish","type":"post","link":"https:\/\/biz.moneyforward.com\/work-efficiency\/basic\/3129\/","title":{"rendered":"\u9867\u5ba2\u6e80\u8db3\uff08CS\uff09\u3068\u306f\uff1f\u5411\u4e0a\u306e\u305f\u3081\u306e8\u3064\u306e\u5177\u4f53\u4f8b\u3068\u6210\u529f\u3057\u305f\u4f01\u696d\u4e8b\u4f8b"},"content":{"rendered":"<p>\u300c\u9867\u5ba2\u6e80\u8db3\uff08CS\uff09\u300d\u306f\u9867\u5ba2\u306e\u6e80\u8db3\u611f\u3092\u793a\u3059\u3082\u306e\u3067\u3042\u308a\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u306a\u3069\u306e\u5b9a\u91cf\u7684\u8abf\u67fb\u304a\u3088\u3073\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u306a\u3069\u306e\u5b9a\u6027\u7684\u8abf\u67fb\u306b\u3088\u3063\u3066\u6e2c\u5b9a\u3067\u304d\u307e\u3059\u3002\u9867\u5ba2\u306b\u81ea\u793e\u306e\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u8cfc\u5165\u3057\u7d9a\u3051\u3066\u3082\u3089\u3044\u3001\u58f2\u4e0a\u3092\u4f38\u3070\u3057\u3066\u3044\u304f\u305f\u3081\u306b\u3082\u3001\u9867\u5ba2\u6e80\u8db3\u306e\u5411\u4e0a\u306f\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u3053\u306e\u8a18\u4e8b\u3067\u306f\u9867\u5ba2\u6e80\u8db3\u306e\u610f\u5473\u3084\u9867\u5ba2\u6e80\u8db3\u3092\u5411\u4e0a\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3001\u8abf\u67fb\u65b9\u6cd5\u3084\u6e2c\u5b9a\u6307\u6a19\u3001\u5177\u4f53\u7684\u306a\u65bd\u7b56\u304a\u3088\u3073\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u306b\u6210\u529f\u3057\u305f\u4f01\u696d\u306e\u4e8b\u4f8b\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n 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style=\"padding: 20px; margin-bottom: 10px; border: 1px solid #333333;\">\n<ul>\n<li>\u53d6\u5f15\u5148\u306b\u4fe1\u983c\u3055\u308c\u3084\u3059\u304f\u306a\u308b<\/li>\n<li><a href=\"https:\/\/biz.moneyforward.com\/establish\/basic\/44\/\" data-internallinksmanager029f6b8e52c=\"491\" title=\"\u8cc7\u91d1\u8abf\u9054\">\u8cc7\u91d1\u8abf\u9054<\/a>\u306e\u96e3\u6613\u5ea6\u304c\u4e0b\u304c\u308b<\/li>\n<li>\u5012\u7523\u30ea\u30b9\u30af\u3092\u8efd\u6e1b\u3067\u304d\u308b<\/li>\n<\/ul>\n<\/div>\n<p>\u4f01\u696d\u4fa1\u5024\u306e\u9ad8\u3055\u306f\u3001\u512a\u826f\u4f01\u696d\u3067\u3042\u308b\u3053\u3068\u3092\u793a\u3059\u8a3c\u62e0\u306e1\u3064\u3067\u3059\u3002<span style=\"background-color: #ffff99;\"><b>\u512a\u826f\u4f01\u696d\u306f\u53d6\u5f15\u5148\u30fb\u91d1\u878d\u6a5f\u95a2\u30fb\u6295\u8cc7\u5bb6\u306a\u3069\u306b\u4fe1\u983c\u3055\u308c\u3084\u3059\u304f\u3001\u8cc7\u91d1\u8abf\u9054\u3084\u65b0\u898f\u9867\u5ba2\u958b\u62d3\u306e\u96e3\u6613\u5ea6\u3082\u4e0b\u304c\u308b\u305f\u3081\u3001\u30b9\u30e0\u30fc\u30ba\u306b\u30d3\u30b8\u30cd\u30b9\u3092\u5c55\u958b\u3067\u304d\u307e\u3059\u3002<\/b><\/span>\u7d50\u679c\u3068\u3057\u3066\u5012\u7523\u30ea\u30b9\u30af\u3082\u8efd\u6e1b\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u304c\u9ad8\u307e\u308b<\/h3>\n<p>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3068\u306f\u3001\u4f01\u696d\u3082\u3057\u304f\u306f\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u611b\u7740\u3084\u5fe0\u8aa0\u5fc3\u3092\u6307\u3059\u8a00\u8449\u3067\u3059\u3002<span style=\"background-color: #ffff99;\"><b>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u9ad8\u3044\u9867\u5ba2\u306f\u300c\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u300d\u3068\u547c\u3070\u308c\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u529f\u3092\u5f37\u529b\u306b\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3059\u308b\u5473\u65b9\u3068\u8a00\u3048\u307e\u3059\u3002<\/b><\/span><\/p>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306f\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u5de6\u53f3\u3059\u308b\u8981\u7d20\u306e1\u3064\u3067\u3059\u3002\u7d99\u7d9a\u7684\u306b\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308c\u3070\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u304c\u9ad8\u307e\u308a\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u5b89\u5b9a\u7684\u306a\u6210\u9577\u3092\u56f3\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u305f\u3060\u3057\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u9ad8\u3055\u306f\u3001\u5fc5\u305a\u3057\u3082\u6bd4\u4f8b\u3057\u307e\u305b\u3093\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u4e00\u6642\u7684\u306b\u5411\u4e0a\u3055\u305b\u3066\u3082\u3001\u5c06\u6765\u7684\u306b\u7af6\u5408\u4ed6\u793e\u306e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u9078\u629e\u3059\u308b\u30b1\u30fc\u30b9\u304c\u3042\u308b\u3053\u3068\u306b\u306f\u6ce8\u610f\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u30ea\u30d4\u30fc\u30bf\u30fc\u304c\u5897\u3048\u308b<\/h3>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3059\u308b\u3068\u3001\u300c\u518d\u5ea6\u8cfc\u5165\u3001\u5229\u7528\u3057\u305f\u3044\u300d\u3068\u8003\u3048\u308b\u30ea\u30d4\u30fc\u30bf\u30fc\u304c\u5897\u52a0\u3057\u307e\u3059\u3002<span style=\"background-color: #ffff99;\"><b>\u30ea\u30d4\u30fc\u30bf\u30fc\u306b\u306f\u30a2\u30c3\u30d7\u30bb\u30eb\u3084\u30af\u30ed\u30b9\u30bb\u30eb\u306e\u63d0\u6848\u3092\u884c\u3044\u3084\u3059\u304f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u3068\u52b9\u7387\u7684\u306b\u58f2\u308a\u4e0a\u3052\u30a2\u30c3\u30d7\u3092\u56f3\u308c\u307e\u3059\u3002<\/b><\/span><\/p>\n<p>\u30a2\u30c3\u30d7\u30bb\u30eb\u3068\u306f\u3001\u904e\u53bb\u306b\u8cfc\u5165\u3057\u305f\u5546\u54c1\u30fb\u5229\u7528\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u306e\u4e0a\u4f4d\u7248\u3092\u7d39\u4ecb\u3057\u3066\u5358\u4fa1\u30a2\u30c3\u30d7\u3092\u76ee\u6307\u3059\u3053\u3068\u3067\u3059\u3002\u30af\u30ed\u30b9\u30bb\u30eb\u3068\u306f\u95a2\u9023\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u7d39\u4ecb\u3057\u3066\u3001\u540c\u6642\u8cfc\u5165\u30fb\u5229\u7528\u3092\u4fc3\u3059\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n<p>\u65b0\u898f\u9867\u5ba2\u3068\u6bd4\u8f03\u3057\u3066\u4f01\u696d\u306e\u63d0\u6848\u3092\u53d7\u3051\u5165\u308c\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u5c64\u306b\u3082\u3042\u305f\u308b\u305f\u3081\u3001\u30ea\u30d4\u30fc\u30bf\u30fc\u3092\u80b2\u6210\u3059\u308c\u3070\u3001\u8ca9\u58f2\u4fc3\u9032\u6226\u7565\u306e\u5de5\u592b\u306b\u3088\u308b\u58f2\u308a\u4e0a\u3052\u30a2\u30c3\u30d7\u306e\u30c1\u30e3\u30f3\u30b9\u304c\u62e1\u5927\u3057\u307e\u3059\u3002<\/p>\n<h3>\u53e3\u30b3\u30df\u304b\u3089\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u3084\u8ca9\u4fc3\u8cbb\u524a\u6e1b\u306b\u3064\u306a\u304c\u308b<\/h3>\n<p>\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u5927\u304d\u306a\u4fa1\u5024\u3092\u611f\u3058\u305f\u9867\u5ba2\u306f\u3001\u81ea\u5206\u81ea\u8eab\u306e\u4f53\u9a13\u3092\u5bb6\u65cf\u3084\u53cb\u4eba\u306b\u7d39\u4ecb\u3059\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<span style=\"background-color: #ffff99;\"><b>\u7d39\u4ecb\u306b\u3088\u3063\u3066\u65b0\u898f\u9867\u5ba2\u3092\u7372\u5f97\u3067\u304d\u308c\u3070\u3001\u8ca9\u4fc3\u8cbb\u306e\u524a\u6e1b\u3092\u56f3\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/b><\/span><\/p>\n<p>\u307e\u305f\u3001\u8fd1\u5e74\u306f\u3001\u81ea\u5206\u81ea\u8eab\u306e\u4f53\u9a13\u3092\u53e3\u30b3\u30df\u3068\u3057\u3066\u30ec\u30d3\u30e5\u30fc\u30b5\u30a4\u30c8\u3084SNS\u306b\u6295\u7a3f\u3059\u308b\u4eba\u3082\u591a\u3044\u6642\u4ee3\u3067\u3059\u3002\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u53e3\u30b3\u30df\u306e\u62e1\u6563\u304c\u7406\u7531\u3067\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u5fc3\u3092\u6301\u3064\u4eba\u304c\u6025\u5897\u3057\u3001\u58f2\u308a\u4e0a\u3052\u30a2\u30c3\u30d7\u306b\u3064\u306a\u304c\u308b\u3053\u3068\u3082\u73cd\u3057\u304f\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u9867\u5ba2\u306e\u53e3\u30b3\u30df\u306f\u4f01\u696d\u304c\u4e00\u65b9\u7684\u306b\u767a\u4fe1\u3059\u308b\u60c5\u5831\u3068\u6bd4\u8f03\u3057\u3001\u6d88\u8cbb\u8005\u306b\u4fe1\u983c\u3055\u308c\u3084\u3059\u3044\u50be\u5411\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u4e0a\u3001\u9867\u5ba2\u304c\u81ea\u767a\u7684\u306b\u884c\u3046\u53e3\u30b3\u30df\u306b\u306f\u3001\u8ca9\u4fc3\u8cbb\u304c\u767a\u751f\u3057\u307e\u305b\u3093\u3002\u3088\u3044\u53e3\u30b3\u30df\u304c\u62e1\u6563\u3055\u308c\u308c\u3070\u3001\u8ca9\u4fc3\u8cbb\u3092\u304b\u3051\u305a\u306b\u6f5c\u5728\u7684\u306a\u9867\u5ba2\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u304d\u307e\u3059\u3002<\/p>\n<h2>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u8abf\u67fb\u65b9\u6cd5<\/h2>\n<p><span style=\"background-color: #ffff99;\"><b>\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u65bd\u7b56\u3092\u5b9f\u65bd\u3059\u308b\u969b\u306b\u306f\u3001\u65bd\u7b56\u304c\u3069\u306e\u7a0b\u5ea6\u52b9\u679c\u7684\u306a\u306e\u304b\u3001\u8cbb\u7528\u5bfe\u52b9\u679c\u306f\u9069\u5207\u304b\u3001\u6b21\u56de\u4ee5\u964d\u3069\u306e\u3088\u3046\u306a\u65bd\u7b56\u3092\u7acb\u3066\u308b\u3079\u304d\u304b\u3092\u898b\u6975\u3081\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/b><\/span>\u4e00\u5b9a\u4ee5\u4e0a\u4fe1\u983c\u6027\u306e\u9ad8\u3044\u8abf\u67fb\u3092\u884c\u3048\u3070\u3001\u65bd\u7b56\u306e\u7cbe\u5ea6\u304c\u5411\u4e0a\u3057\u3001\u3055\u3089\u306a\u308b\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u624b\u6cd5\u306f\u4e3b\u306b\u3001\u5b9a\u91cf\u8abf\u67fb\u30fb\u5b9a\u6027\u8abf\u67fb\u306e2\u7a2e\u985e\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u5b9a\u91cf\u8abf\u67fb<\/strong>\u5b9a\u91cf\u8abf\u67fb\u3068\u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u6570\u5024\u30c7\u30fc\u30bf\u306b\u3088\u3063\u3066\u8a08\u6e2c\u3059\u308b\u8abf\u67fb\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u30fb\u90f5\u9001\u30fb\u96fb\u8a71\u306b\u3088\u308b\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u304c\u5b9a\u91cf\u8abf\u67fb\u306b\u3042\u305f\u308a\u307e\u3059\u3002<\/li>\n<li><strong>\u5b9a\u6027\u8abf\u67fb<\/strong>\u5b9a\u6027\u8abf\u67fb\u3068\u306f\u56de\u7b54\u8005\u3068\u5bfe\u8a71\u3057\u3066\u3001\u6570\u5024\u30c7\u30fc\u30bf\u306b\u3088\u3063\u3066\u628a\u63e1\u3067\u304d\u306a\u3044\u60c5\u5831\u3092\u53ce\u96c6\u3059\u308b\u8abf\u67fb\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5b9a\u6027\u8abf\u67fb\u3067\u306f\u3001\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3084\u884c\u52d5\u89b3\u5bdf\u8abf\u67fb\u3092\u5b9f\u65bd\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<th width=\"30%\">\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc<\/th>\n<td width=\"70%\">\u5bfe\u9762\u3082\u3057\u304f\u306f\u96fb\u8a71\u3067\u9867\u5ba2\u306b\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6e80\u8db3\u5ea6\u30fb\u610f\u898b\u30fb\u8981\u671b\u306a\u3069\u3092\u8cea\u554f\u3059\u308b\u624b\u6cd5<\/td>\n<\/tr>\n<tr>\n<th>\u884c\u52d5\u89b3\u5bdf\u8abf\u67fb<\/th>\n<td>\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8ca9\u58f2\u5834\u6240\u30fb\u5229\u7528\u5834\u6240\u3067\u3001\u9867\u5ba2\u304c\u8cfc\u5165\u5224\u65ad\u306b\u8ff7\u3046\u69d8\u5b50\u3084\u5b9f\u969b\u306b\u5229\u7528\u3057\u3066\u3044\u308b\u69d8\u5b50\u3092\u89b3\u5bdf\u3059\u308b\u624b\u6cd5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u6b63\u3057\u304f\u628a\u63e1\u3059\u308b\u305f\u3081\u306b\u306f\u6975\u529b\u3001\u5b9a\u91cf\u8abf\u67fb\u3068\u5b9a\u6027\u8abf\u67fb\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u5b9f\u65bd\u3057\u307e\u3057\u3087\u3046\u3002\u7d44\u307f\u5408\u308f\u305b\u3067\u5b9f\u65bd\u3059\u308b\u969b\u306b\u306f\u5b9a\u6027\u8abf\u67fb\u3067\u9867\u5ba2\u306e\u601d\u8003\u3084\u6e80\u8db3\u5ea6\u306b\u95a2\u3059\u308b\u4eee\u8aac\u3092\u5c0e\u304d\u3001\u5b9a\u91cf\u8abf\u67fb\u3067\u691c\u8a3c\u3059\u308b\u6d41\u308c\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n<h2>\u304a\u5ba2\u69d8\u6e80\u8db3\u5ea6\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff08\u7121\u6599\uff09<\/h2>\n<p>\u4ee5\u4e0b\u3088\u308a\u7121\u6599\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u3066\u3044\u305f\u3060\u3051\u307e\u3059\u306e\u3067\u3001\u3054\u6d3b\u7528\u304f\u3060\u3055\u3044\u3002<\/p>\n<div style=\"padding: 10px; margin-bottom: 10px; border: 1px solid #333333;\">\u25b6\ufe0f<a href=\"https:\/\/biz.moneyforward.com\/establish\/templates\/1188\/?provider=we_basic&amp;provider_info=cv.3129.part.template\" target=\"_blank\" rel=\"noopener\">\u304a\u5ba2\u69d8\u6e80\u8db3\u5ea6\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u7121\u6599\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30fb\u3072\u306a\u5f62<\/a>\u21d2<\/div>\n    <div class=\"advads-templates-box\">\n        <a class=\"advads-templates-box-link\" data-impression-and-click-trigger=\"templatesbox\" href=\"https:\/\/biz.moneyforward.com\/establish\/templates\/1188\/?provider=we_basic&provider_info=cv.3129.part.templates-box\" target=\"_blank\" rel=\"noopener\">\n            <div class=\"advads-templates-box-inner\">\n                <div class=\"advads-templates-box-images\">\n                    <div class=\"advads-templates-box-img-wrap\"><div class=\"advads-templates-box-img\"><img decoding=\"async\" src=\"https:\/\/biz.moneyforward.com\/establish\/templates\/wp-content\/uploads\/2023\/11\/customer_satisfaction_questionnaire_word-768x1085.jpg\" alt=\"\" width=\"200\" height=\"auto\"><\/div><p><\/p><\/div>\n                <\/div>\n                <div class=\"advads-templates-box-desc\">\n                    <p class=\"advads-templates-box-title\" data-impression-and-click-trigger-link-text>\u304a\u5ba2\u69d8\u6e80\u8db3\u5ea6\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/p>\n                    <p class=\"advads-templates-box-text\">\u304a\u5ba2\u69d8\u6e80\u8db3\u5ea6\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u7121\u6599\u3067\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u305c\u3072\u3054\u81ea\u7531\u306b\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u3066\u6d3b\u7528\u304f\u3060\u3055\u3044\u3002<\/p>\n                    <span class=\"advads-button-primary\">\u7121\u6599\u3067\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/span>\n                <\/div>\n            <\/div>\n        <\/a>\n    <\/div>\n<h2>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u6e2c\u5b9a\u65b9\u6cd5<\/h2>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5b9a\u91cf\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u969b\u306b\u306f\u4e8b\u524d\u306b\u3001\u6570\u5024\u30c7\u30fc\u30bf\u3068\u3057\u3066\u628a\u63e1\u3059\u308b\u6307\u6a19\u3092\u6c7a\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5b9a\u91cf\u8abf\u67fb\u3067\u6d3b\u7528\u3055\u308c\u308b\u4ee3\u8868\u7684\u306a\u6307\u6a19\u306f\u3001\u4ee5\u4e0b3\u3064\u3067\u3059\u3002<\/p>\n<div style=\"padding: 20px; margin-bottom: 10px; border: 1px solid #333333;\">\n<ul>\n<li><strong>NPS<\/strong><span style=\"background-color: #ffff99;\"><b>NPS\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304a\u3088\u3073\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u628a\u63e1\u3059\u308b\u305f\u3081\u306b\u5f79\u7acb\u3064\u6307\u6a19\u3067\u3059\u3002<\/b><\/span>NPS\u306f\u300c\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5bb6\u65cf\u30fb\u53cb\u4eba\u306b\u7d39\u4ecb\u3057\u305f\u3044\u304b\u300d\u306e\u8cea\u554f\u306b0\uff5e10\u70b9\u306e11\u6bb5\u968e\u3067\u56de\u7b54\u3055\u305b\u30016\u70b9\u4ee5\u4e0b\u3092\u6279\u5224\u8005\u30017\uff5e8\u70b9\u3092\u4e2d\u7acb\u8005\u30019\u70b9\u4ee5\u4e0a\u3092\u63a8\u5968\u8005\u306b\u5206\u985e\u3057\u307e\u3059\u3002\u305d\u306e\u4e0a\u3067\u3001\u63a8\u5968\u8005\u306e\u5272\u5408\u304b\u3089\u6279\u5224\u8005\u306e\u5272\u5408\u3092\u5f15\u304f\u3053\u3068\u3067\u9867\u5ba2\u6e80\u8db3\u5ea6\u304a\u3088\u3073\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u8a08\u7b97\u3057\u307e\u3059\u3002<\/li>\n<li><strong>CSI<\/strong><span style=\"background-color: #ffff99;\"><b>CSI\u306f\u3001\u30a2\u30e1\u30ea\u30ab\u3092\u4e2d\u5fc3\u306b\u4e16\u754c\u4e2d\u3067\u5229\u7528\u3055\u308c\u3066\u3044\u308b\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u6307\u6a19\u3067\u3059<\/b><\/span>\u3002CSI\u3067\u306f\u300c\u9867\u5ba2\u671f\u5f85\u5024\u30fb\u9867\u5ba2\u4e0d\u6e80\u5ea6\u30fb\u9867\u5ba2\u5fe0\u5b9f\u5ea6\u30fb\u77e5\u899a\u54c1\u8cea\uff08\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u4e3b\u89b3\u7684\u8a55\u4fa1\uff09\u30fb\u77e5\u899a\u5024\uff08\u4fa1\u683c\u3078\u306e\u6e80\u8db3\u5ea6\uff09\u300d\u306e5\u9805\u76ee\u3092100\u70b9\u6e80\u70b9\u3067\u8a55\u4fa1\u3057\u3066\u3082\u3089\u3044\u3001\u5229\u7528\u524d\u306e\u671f\u5f85\u5024\u3068\u5b9f\u969b\u306b\u63d0\u4f9b\u3057\u305f\u4fa1\u5024\u306e\u5dee\u3092\u628a\u63e1\u3057\u307e\u3059\u3002<\/li>\n<li><strong>JCSI<\/strong><span style=\"background-color: #ffff99;\"><b>JCSI\u306f\u3001CSI\u3092\u65e5\u672c\u7528\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305f\u6307\u6a19\u3067\u3059\u3002<\/b><\/span>JCSI\u3067\u306fCSI\u306e\u9805\u76ee\u306b\u300c\u63a8\u5968\u610f\u5411\uff08\u5546\u54c1\u3092\u8ab0\u304b\u306b\u3059\u3059\u3081\u305f\u3044\u5ea6\u5408\u3044\uff09\u300d\u3092\u52a0\u3048\u305f6\u9805\u76ee\u3092\u8cea\u554f\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u6570\u5024\u5316\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/div>\n<p>\u4e0a\u8a18\u306e\u3046\u3061\u306e\u300cCSI\u300d\u304a\u3088\u3073\u300cJCSI\u300d\u306f\u7d50\u679c\u304c\u3070\u3089\u3064\u304d\u3084\u3059\u304f\u3001\u5341\u5206\u306a\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u306a\u3044\u3068\u4fe1\u983c\u5ea6\u304c\u4f4e\u4e0b\u3057\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u4e3b\u306b\u5927\u898f\u6a21\u306a\u7d44\u7e54\u304c\u5b9f\u65bd\u3059\u308b\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3067\u5f79\u7acb\u3064\u6307\u6a19\u3067\u3059\u3002<\/p>\n<h2>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u4e0a\u3052\u308b6\u3064\u306e\u5177\u4f53\u4f8b<\/h2>\n<p>\u5b9f\u969b\u306b\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u65bd\u7b56\u3092\u5b9f\u8df5\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u65bd\u7b56\u306e\u5177\u4f53\u4f8b\u3092\u77e5\u308a\u3001\u81ea\u793e\u3067\u5b9f\u8df5\u3059\u308b\u969b\u306e\u30d2\u30f3\u30c8\u3092\u5f97\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h3>\u9867\u5ba2\u30cb\u30fc\u30ba\u306e\u628a\u63e1\u3068\u8abf\u6574<\/h3>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u30cb\u30fc\u30ba\u306b\u5408\u3046\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u958b\u767a\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u9867\u5ba2\u30cb\u30fc\u30ba\u3068\u306e\u30df\u30b9\u30de\u30c3\u30c1\u304c\u7591\u308f\u308c\u308b\u5834\u5408\u306b\u306f\u5e02\u5834\u8abf\u67fb\u3067\u9867\u5ba2\u306e\u58f0\u3092\u6b63\u3057\u304f\u628a\u63e1\u3057\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u306b\u751f\u304b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u9867\u5ba2\u30cb\u30fc\u30ba\u306b\u306f\u3001\u9867\u5ba2\u81ea\u8eab\u304c\u81ea\u899a\u3057\u3066\u3044\u308b\u300c<strong>\u9855\u5728\u30cb\u30fc\u30ba<\/strong>\u300d\u3068\u6f5c\u5728\u7684\u306a\u6b32\u6c42\u306b\u3042\u305f\u308b\u300c<strong>\u6f5c\u5728\u30cb\u30fc\u30ba<\/strong>\u300d\u306e2\u7a2e\u985e\u304c\u3042\u308a\u307e\u3059\u3002<span style=\"background-color: #ffff99;\"><b>\u6f5c\u5728\u30cb\u30fc\u30ba\u3092\u9867\u5ba2\u306b\u81ea\u899a\u3055\u305b\u305f\u4e0a\u3067\u89e3\u6c7a\u6848\u3092\u63d0\u6848\u3067\u304d\u308b\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u958b\u767a\u3059\u308b\u3068\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/b><\/span><\/p>\n<p>\u307e\u305f\u3001\u9867\u5ba2\u306b\u3088\u3063\u3066\u306f\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u30cb\u30fc\u30ba\u3084\u671f\u5f85\u5ea6\u304c\u904e\u5270\u306b\u9ad8\u3044\u30b1\u30fc\u30b9\u3082\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u5834\u5408\u3001\u3042\u3048\u3066\u9867\u5ba2\u306b\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u4f1d\u3048\u305f\u4e0a\u3067\u5229\u7528\u3057\u3066\u3082\u3089\u3048\u3070\u3001\u5b9f\u969b\u306b\u63d0\u4f9b\u3059\u308b\u4fa1\u5024\u3068\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u56de\u907f\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u4f4e\u4e0b\u3092\u9632\u6b62\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u305f\u3060\u3057\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u30c7\u30e1\u30ea\u30c3\u30c8\u306e\u307f\u3092\u904e\u5270\u306b\u5f37\u8abf\u3057\u305f\u55b6\u696d\u3092\u884c\u3046\u3068\u3001\u5e02\u5834\u306b\u304a\u3051\u308b\u512a\u4f4d\u6027\u304c\u4f4e\u4e0b\u3057\u304b\u306d\u307e\u305b\u3093\u3002\u512a\u4f4d\u6027\u3092\u7dad\u6301\u3067\u304d\u308b\u3088\u3046\u3001\u300c\u30c7\u30e1\u30ea\u30c3\u30c8\u3068\u30e1\u30ea\u30c3\u30c8\u306e\u53cc\u65b9\u3092\u4f1d\u3048\u308b\u300d\u306a\u3069\u81ea\u793e\u306a\u308a\u306e\u30eb\u30fc\u30eb\u306b\u6cbf\u3063\u305f\u55b6\u696d\u6d3b\u52d5\u3092\u5b9f\u8df5\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5b9a\u7fa9\u7d71\u4e00<\/h3>\n<p><span style=\"background-color: #ffff99;\"><b>\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u3092\u56f3\u308b\u65bd\u7b56\u306f\u3001\u5168\u793e\u7684\u306b\u8db3\u4e26\u307f\u3092\u63c3\u3048\u3066\u53d6\u308a\u7d44\u3080\u3053\u3068\u304c\u7406\u60f3\u3067\u3059<\/b><\/span>\u3002\u500b\u5225\u306e\u65bd\u7b56\u3092\u5b9f\u65bd\u3059\u308b\u969b\u306b\u306f\u4e8b\u524d\u306b\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5b9a\u7fa9\u3084\u76ee\u6307\u3059\u30b4\u30fc\u30eb\u3092\u7d44\u7e54\u5185\u3067\u5171\u6709\u3057\u3001\u7d71\u4e00\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u65bd\u7b56\u306e\u5b9f\u8df5\u5f8c\u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u7d50\u679c\u3082\u7d44\u7e54\u5185\u306b\u5171\u6709\u3059\u308b\u3068\u3001\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u5b9a\u6027\u8abf\u67fb\u306e\u7d50\u679c\u3092\u5171\u6709\u3059\u308b\u969b\u306b\u306f\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u8a55\u4fa1\u3082\u5408\u308f\u305b\u3066\u4f1d\u3048\u308b\u3068\u3001\u3088\u308a\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u9ad8\u307e\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>\u8cea\u306e\u9ad8\u3044\u63a5\u5ba2\u3068\u5bfe\u5fdc<\/h3>\n<p>\u5f93\u696d\u54e1\u306e\u63a5\u5ba2\u614b\u5ea6\u3084\u5bfe\u5fdc\u3082\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u5f71\u97ff\u3057\u307e\u3059\u3002<span style=\"background-color: #ffff99;\"><b>\u5b9a\u671f\u7684\u306b\u63a5\u5ba2\u7814\u4fee\u3092\u5b9f\u65bd\u3057\u3001\u5f93\u696d\u54e1\u3092\u6559\u80b2\u3057\u307e\u3057\u3087\u3046\u3002<\/b><\/span>\u4ee5\u4e0b\u306f\u3001\u63a5\u5ba2\u7814\u4fee\u3067\u6559\u80b2\u3059\u308b\u5185\u5bb9\u306e\u4f8b\u3067\u3059\u3002<\/p>\n<div style=\"padding: 20px; margin-bottom: 10px; border: 1px solid #333333;\">\n<ul>\n<li>\u63a5\u9047\u30de\u30ca\u30fc\uff08\u6328\u62f6\u3001\u8eab\u3060\u3057\u306a\u307f\u3001\u8a00\u8449\u9063\u3044\u306a\u3069\uff09<\/li>\n<li>\u6c17\u914d\u308a\u3001\u5fc3\u9063\u3044\u306e\u30b3\u30c4<\/li>\n<li>\u30db\u30b9\u30d4\u30bf\u30ea\u30c6\u30a3\u30de\u30a4\u30f3\u30c9<\/li>\n<\/ul>\n<\/div>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u63a5\u9047\u30de\u30ca\u30fc\u3084\u63a5\u5ba2\u30b9\u30ad\u30eb\u306f\u3001\u77ed\u671f\u9593\u306e\u7814\u4fee\u3060\u3051\u3067\u306f\u7fd2\u5f97\u304c\u96e3\u3057\u3044\u80fd\u529b\u3067\u3059\u3002<span style=\"background-color: 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style=\"padding: 20px; margin-bottom: 10px; border: 1px solid #333333;\">\n<ul>\n<li>\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5f97\u308b<\/li>\n<li>\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u53e3\u30b3\u30df\u306b\u611f\u8b1d\u3092\u4f1d\u3048\u308b<\/li>\n<li>\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u53e3\u30b3\u30df\u306b\u6539\u5584\u6848\u3092\u63d0\u6848\u3059\u308b<\/li>\n<li>\u4f01\u696d\u3068\u9867\u5ba2\u3084\u9867\u5ba2\u540c\u58eb\u306e\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u5f62\u6210\u3059\u308b<\/li>\n<\/ul>\n<\/div>\n<p><span style=\"background-color: #ffff99;\"><b>\u9867\u5ba2\u540c\u58eb\u306e\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u304c\u5f62\u6210\u3055\u308c\u308b\u3068\u53c2\u52a0\u3059\u308b\u4eba\u306b\u4ef2\u9593\u610f\u8b58\u304c\u82bd\u751f\u3048\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u611b\u7740\u3092\u80b2\u6210\u3059\u308b\u52b9\u679c\u3092\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/b><\/span>\u4f01\u696d\u3068\u9867\u5ba2\u306e\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3067\u306f\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53d7\u3051\u53d6\u308a\u3001\u6539\u5584\u306b\u3064\u306a\u304c\u308b\u30d2\u30f3\u30c8\u3092\u5f97\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<h3>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u5f37\u5316<\/h3>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u90e8\u9580\u3092\u7acb\u3061\u4e0a\u3052\u3066\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u5229\u7528\u5f8c\u306b\u611f\u3058\u308b\u4e0d\u6e80\u3092\u4e88\u6e2c\u3057\u3001\u5148\u56de\u308a\u3057\u305f\u5bfe\u7b56\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u3082\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u56f3\u308c\u307e\u3059\u3002\u4ee5\u4e0b\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u90e8\u9580\u3067\u5b9f\u65bd\u3067\u304d\u308b\u65bd\u7b56\u306e\u5177\u4f53\u4f8b\u3067\u3059\u3002<\/p>\n<div style=\"padding: 20px; margin-bottom: 10px; border: 1px solid #333333;\">\n<ul>\n<li>\u521d\u671f\u8a2d\u5b9a\u4f5c\u696d\u3092\u4ee3\u884c\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u5c0e\u5165\u3092\u652f\u63f4\u3059\u308b<\/li>\n<li>\u30bb\u30df\u30ca\u30fc\u3084\u52c9\u5f37\u4f1a\u3067\u5546\u54c1\u306e\u6d3b\u7528\u65b9\u6cd5\u3092\u7d39\u4ecb\u3059\u308b<\/li>\n<\/ul>\n<\/div>\n<p>\u305f\u3060\u3057\u3001<span style=\"background-color: #ffff99;\"><b>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u5f37\u5316\u76ee\u7684\u3067\u624b\u539a\u3044\u30b5\u30dd\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u307b\u3069\u3001\u30b3\u30b9\u30c8\u9762\u306e\u8ca0\u62c5\u306f\u5897\u5927\u3057\u307e\u3059\u3002\u5b9f\u65bd\u3059\u308b\u65bd\u7b56\u3092\u691c\u8a0e\u3059\u308b\u969b\u306b\u306f\u3001\u8cbb\u7528\u5bfe\u52b9\u679c\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u8003\u3048\u308b\u3053\u3068\u3082\u307e\u305f\u91cd\u8981\u3067\u3059\u3002<\/b><\/span><\/p>\n<h3>CRM\uff08\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff09\u306e\u5c0e\u5165<\/h3>\n<p>\u7d99\u7d9a\u7684\u306b\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u56f3\u308b\u305f\u3081\u306b\u306f\u3001CRM\uff08\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff09\u3092\u5c0e\u5165\u3059\u308b\u65b9\u6cd5\u3082\u4e00\u6848\u3067\u3059\u3002<span style=\"background-color: #ffff99;\"><b>CRM\u3068\u306f\u5927\u91cf\u306e\u9867\u5ba2\u60c5\u5831\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u5206\u6790\u3057\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u6700\u9069\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u4f53\u5236\u3065\u304f\u308a\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<\/b><\/span><\/p>\n<p>\u4ee5\u4e0b\u306f\u3001\u591a\u304f\u306eCRM\u306b\u642d\u8f09\u3055\u308c\u3066\u3044\u308b\u4e3b\u306a\u6a5f\u80fd\u3068\u6982\u8981\u3092\u793a\u3057\u307e\u3059\u3002<\/p>\n<table>\n<tbody>\n<tr>\n<th width=\"30%\">\u9867\u5ba2\u60c5\u5831\u7ba1\u7406<\/th>\n<td width=\"70%\">\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u5229\u7528\u5c65\u6b74\u306a\u3069\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u308b\u6a5f\u80fd<\/td>\n<\/tr>\n<tr>\n<th>\u30c7\u30fc\u30bf\u5206\u6790<\/th>\n<td>\u8cfc\u5165\u65e5\u3084\u5229\u7528\u983b\u5ea6\u306a\u3069\u306e\u6307\u6a19\u3067\u9867\u5ba2\u3092\u30b0\u30eb\u30fc\u30d4\u30f3\u30b0\u3057\u305f\u308a\u3001\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0\u3067\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8ab2\u984c\u3092\u767a\u898b\u3057\u305f\u308a\u3067\u304d\u308b\u6a5f\u80fd<\/td>\n<\/tr>\n<tr>\n<th>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u652f\u63f4<\/p>\n<p>\u65e2\u5b58\u9867\u5ba2\u306b\u5bfe\u3059\u308b\u30a2\u30d5\u30bf\u30fc\u30d5\u30a9\u30ed\u30fc\u3084\u60c5\u5831\u767a\u4fe1\u3092\u652f\u63f4\u3059\u308b\u6a5f\u80fd<\/th>\n<\/tr>\n<tr>\n<th>\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406<\/th>\n<td>\u9867\u5ba2\u306e\u8cea\u554f\u5185\u5bb9\u30fb\u8fd4\u4fe1\u5c65\u6b74\u30fb\u5bfe\u5fdc\u72b6\u6cc1\u306a\u3069\u3092\u53ef\u8996\u5316\u3057\u3066\u3001\u554f\u3044\u5408\u308f\u305b\u696d\u52d9\u306e\u5c5e\u4eba\u5316\u3092\u9632\u6b62\u3059\u308b\u6a5f\u80fd<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>CRM\u3068\u6df7\u540c\u3055\u308c\u3084\u3059\u3044\u300c<strong>SFA<\/strong>\u300d\u306f\u3001\u6f5c\u5728\u9867\u5ba2\u306e\u9867\u5ba2\u5316\u3092\u72d9\u3063\u305f\u55b6\u696d\u6d3b\u52d5\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u8fd1\u5e74\u3067\u306fCRM\u3068SFA\u3092\u517c\u306d\u305f\u30b7\u30b9\u30c6\u30e0\u3082\u3042\u308b\u305f\u3081\u3001\u671f\u5f85\u3059\u308b\u5c0e\u5165\u52b9\u679c\u306b\u5fdc\u3058\u305f\u3082\u306e\u3092\u6d3b\u7528\u3059\u308b\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<h2>\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u306e\u53d6\u308a\u7d44\u307f\u306b\u6210\u529f\u3057\u305f\u4f01\u696d\u4e8b\u4f8b<\/h2>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u91cd\u8981\u5ea6\u3092\u610f\u8b58\u3057\u305f\u7d4c\u55b6\u306b\u3088\u308a\u3001\u696d\u7e3e\u30a2\u30c3\u30d7\u3092\u5b9f\u73fe\u3057\u305f\u4f01\u696d\u306e\u4e8b\u4f8b\u306f\u591a\u304f\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u306e\u6210\u529f\u30d1\u30bf\u30fc\u30f3\u3084\u53d6\u308a\u7d44\u307f\u4e8b\u4f8b\u3092\u4ee5\u4e0b\u3067\u628a\u63e1\u3057\u3001\u81ea\u793e\u306e\u5229\u76ca\u306b\u3064\u306a\u3052\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u30b9\u30bf\u30fc\u30d0\u30c3\u30af\u30b9\u30b3\u30fc\u30d2\u30fc\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e<\/h3>\n<p>\u30b9\u30bf\u30fc\u30d0\u30c3\u30af\u30b9\u30b3\u30fc\u30d2\u30fc\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e\u306f\u81ea\u5b85\u3084\u8077\u5834\u306b\u4e26\u3076\u300c\u7b2c\u4e09\u306e\u5c45\u5834\u6240\u300d\u3068\u3057\u3066\u5c45\u5fc3\u5730\u306e\u826f\u3044\u7a7a\u9593\u3092\u63d0\u4f9b\u3057\u3001\u6210\u9577\u3057\u305f\u4f01\u696d\u3067\u3059\u3002\u30b9\u30bf\u30fc\u30d0\u30c3\u30af\u30b9\u30b3\u30fc\u30d2\u30fc\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e\u306b\u306f\u3001\u63a5\u5ba2\u30de\u30cb\u30e5\u30a2\u30eb\u304c\u5b58\u5728\u3057\u307e\u305b\u3093\u3002\u5f93\u696d\u54e1\u306b\u306f\u884c\u52d5\u898f\u7bc4\u306e\u8a18\u8f09\u3055\u308c\u305f\u5c0f\u518a\u5b50\u304c\u914d\u5e03\u3055\u308c\u3001\u9867\u5ba2\u306e\u305f\u3081\u306b\u81ea\u5206\u81ea\u8eab\u3067\u8003\u3048\u3066\u884c\u52d5\u3059\u308b\u3053\u3068\u304c\u63a8\u5968\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>\u30b9\u30bf\u30fc\u30d0\u30c3\u30af\u30b9\u30b3\u30fc\u30d2\u30fc\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e\u306f\u3001\u5730\u57df\u306e\u30a2\u30a4\u30c7\u30f3\u30c6\u30a3\u30c6\u30a3\u3092\u5c0a\u91cd\u3057\u305f\u5e97\u8217\u3065\u304f\u308a\u306b\u3082\u6ce8\u529b\u3057\u3066\u3044\u308b\u4f01\u696d\u3067\u3059\u3002\u5730\u57df\u306e\u9867\u5ba2\u306b\u611b\u3055\u308c\u308b\u5e97\u8217\u3092\u8868\u5f70\u3059\u308b\u5236\u5ea6\u3082\u3042\u308a\u3001\u5f93\u696d\u54e1\u306f\u751f\u304d\u751f\u304d\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u5e97\u8217\u3065\u304f\u308a\u306b\u53d6\u308a\u7d44\u3081\u307e\u3059\u3002<\/p>\n<p>\u51fa\u5178\uff1a<a href=\"https:\/\/www.starbucks.co.jp\/assets\/images\/ir\/images\/library\/jigyohoukoku17.pdf\" target=\"_blank\" rel=\"noopener\">\u30b9\u30bf\u30fc\u30d0\u30c3\u30af\u30b9\u30b3\u30fc\u30d2\u30fc\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e\u300cBusiness Report FY2011\u300d<\/a><br \/>\n\u51fa\u5178\uff1a<a href=\"https:\/\/www.starbucks.co.jp\/company\/?nid=ft\" target=\"_blank\" rel=\"noopener\">\u30b9\u30bf\u30fc\u30d0\u30c3\u30af\u30b9\u30b3\u30fc\u30d2\u30fc\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e\u300c\u4f1a\u793e\u6848\u5185\u300d<\/a><\/p>\n<h3>\u682a\u5f0f\u4f1a\u793e\u30cd\u30af\u30b9\u30c6\u30fc\u30b8<\/h3>\n<p>\u682a\u5f0f\u4f1a\u793e\u30cd\u30af\u30b9\u30c6\u30fc\u30b8\u306f\u3001\u65b0\u8eca\u30fb\u4e2d\u53e4\u8eca\u306e\u8ca9\u58f2\u3068\u8cb7\u53d6\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u4f01\u696d\u3067\u3059\u3002\u682a\u5f0f\u4f1a\u793e\u30cd\u30af\u30b9\u30c6\u30fc\u30b8\u3067\u306f\u8ca9\u58f2\u30fb\u8cb7\u53d6\u5f8c\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u306b\u304a\u3051\u308b\u300c\u4e0d\u6e80\u8db3\u300d\u306e\u64b2\u6ec5\u3092\u76ee\u6a19\u306b\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002<\/p>\n<p>\u53d6\u308a\u7d44\u307f\u306e\u4e00\u74b0\u3068\u3057\u3066\u682a\u5f0f\u4f1a\u793e\u30cd\u30af\u30b9\u30c6\u30fc\u30b8\u3067\u306f\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306e\u30b5\u30dd\u30fc\u30c8\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3057\u3001\u554f\u3044\u5408\u308f\u305b\u96fb\u8a71\u306e\u5f85\u6a5f\u6642\u9593\u3092\u77ed\u7e2e\u3057\u307e\u3057\u305f\u3002\u3055\u3089\u306b\u3001\u7d0d\u8eca\u5f8c\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u30c7\u30b8\u30bf\u30eb\u5316\u3057\u3066\u9867\u5ba2\u30cb\u30fc\u30ba\u3092\u3088\u308a\u6b63\u78ba\u306b\u628a\u63e1\u3067\u304d\u308b\u4f53\u5236\u3092\u6574\u5099\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u306b\u5f79\u7acb\u3066\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u51fa\u5178\uff1a<a href=\"https:\/\/ir.nextage.jp\/stakeholder.php\" target=\"_blank\" rel=\"noopener\">\u682a\u5f0f\u4f1a\u793e\u30cd\u30af\u30b9\u30c6\u30fc\u30b8\u300c\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u3068\u5171\u306b\u300d<\/a><\/p>\n<h3>\u30bd\u30cb\u30fc\u640d\u5bb3\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e<\/h3>\n<p>\u30bd\u30cb\u30fc\u640d\u5bb3\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e\u3067\u306f\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3001\u9867\u5ba2\u306e\u58f0\u3092\u7d4c\u55b6\u306b\u751f\u304b\u3059\u53d6\u308a\u7d44\u307f\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002\u91cd\u8981\u60c5\u5831\u306f\u9867\u5ba2\u306b\u3068\u3063\u3066\u5206\u304b\u308a\u3084\u3059\u3044\u5f62\u3067\u63d0\u4f9b\u3057\u3001\u9867\u5ba2\u30cb\u30fc\u30ba\u306b\u5408\u3046\u4fdd\u967a\u306e\u9078\u629e\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u65b9\u91dd\u3067\u3059\u3002<\/p>\n<p>\u81ea\u52d5\u8eca\u4fdd\u967a\u306b\u95a2\u3057\u3066\u306f24\u6642\u9593365\u65e5\u4e8b\u6545\u5bfe\u5fdc\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3084\u5916\u56fd\u8a9e\u901a\u8a33\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u304c\u652f\u6301\u3055\u308c\u305f\u7d50\u679c\u3001JSCI\u306e\u8abf\u67fb\u306b\u304a\u3044\u3066\u3001\u696d\u754c\u30c8\u30c3\u30d7\u30af\u30e9\u30b9\u306e\u8a55\u4fa1\u3092\u7372\u5f97\u3057\u305f\u5b9f\u7e3e\u304c\u3042\u308a\u307e\u3059\u3002\u706b\u707d\u4fdd\u967a\u306b\u95a2\u3057\u3066\u30822019\u5e74\u304b\u30895\u5e74\u9023\u7d9a\u3001\u30aa\u30ea\u30b3\u30f3\u304c\u5b9f\u65bd\u3059\u308b\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306b\u304a\u3044\u3066\u696d\u754c\u30c8\u30c3\u30d7\u30af\u30e9\u30b9\u306e\u8a55\u4fa1\u3092\u7372\u5f97\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u51fa\u5178\uff1a<a href=\"https:\/\/from.sonysonpo.co.jp\/topics\/news\/2023\/11\/20231115.html\" target=\"_blank\" rel=\"noopener\">\u30bd\u30cb\u30fc\u640d\u5bb3\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e\u300cJCSI\uff08\u65e5\u672c\u7248\u9867\u5ba2\u6e80\u8db3\u5ea6\u6307\u6570\uff09\u306e\u8abf\u67fb\u306b\u304a\u3044\u3066\u30014\u5e74\u9023\u7d9a\u3067\u640d\u5bb3\u4fdd\u967a\u696d\u754c\u7b2c1\u4f4d\u300d<\/a><br \/>\n\u51fa\u5178\uff1a<a href=\"https:\/\/from.sonysonpo.co.jp\/topics\/news\/2024\/01\/20240118.html\" target=\"_blank\" rel=\"noopener\">\u30bd\u30cb\u30fc\u640d\u5bb3\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e\u300c2024\u5e74\u30aa\u30ea\u30b3\u30f3\u9867\u5ba2\u6e80\u8db3\u5ea6(R)\u8abf\u67fb\u300c\u706b\u707d\u4fdd\u967a\u300d\u3067\u7dcf\u5408\u7b2c1\u4f4d\u300d<\/a><br \/>\n\u51fa\u5178\uff1a<a href=\"https:\/\/www.sonysonpo.co.jp\/share\/doc\/n0140000.html\" target=\"_blank\" rel=\"noopener\">\u30bd\u30cb\u30fc\u640d\u5bb3\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e\u300c\u304a\u5ba2\u3055\u307e\u672c\u4f4d\u306e\u696d\u52d9\u904b\u55b6\u65b9\u91dd\u300d<\/a><\/p>\n<h3>\u682a\u5f0f\u4f1a\u793eNTT ExC\u30d1\u30fc\u30c8\u30ca\u30fc\uff08\u65e7\uff1aNTT\u30e9\u30fc\u30cb\u30f3\u30b0\u30b7\u30b9\u30c6\u30e0\u30ba\u682a\u5f0f\u4f1a\u793e\uff09<\/h3>\n<p>\u682a\u5f0f\u4f1a\u793eNTT 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