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\/>\n\u307e\u305f\u3001\u8a2d\u5b9a\u3057\u305fQBR\u306e\u76ee\u7684\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u3001\u58f2\u4e0a\u95a2\u9023\u60c5\u5831\u3084\u9032\u6357\u72b6\u6cc1\u306a\u3069\u306e\u60c5\u5831\u53ce\u96c6\u30fb\u5206\u6790\u3092\u306f\u3058\u3081\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u95a2\u4fc2\u8005\u3078\u30a2\u30f3\u30b1\u30fc\u30c8\u306a\u3069\u3092\u884c\u3044\u3001\u610f\u898b\u3092\u53ce\u96c6\u3057\u3066\u304a\u304f\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u307e\u305f\u3001\u5f53\u65e5\u306e\u30a2\u30b8\u30a7\u30f3\u30c0\u304a\u3088\u3073\u8b70\u8ad6\u30dd\u30a4\u30f3\u30c8\u3092\u6574\u7406\u3057\u3001\u4e8b\u524d\u306b\u53c2\u52a0\u8005\u3078\u914d\u5e03\u3057\u3066\u304a\u3051\u3070\u3001\u77ed\u6642\u9593\u3067\u3082\u6709\u610f\u7fa9\u306a\u8b70\u8ad6\u3092\u884c\u3048\u308b\u306f\u305a\u3067\u3059\u3002\u53c2\u52a0\u8005\u5074\u3082\u3001\u4e8b\u524d\u306b\u30a2\u30b8\u30a7\u30f3\u30c0\u3084\u8b70\u8ad6\u30dd\u30a4\u30f3\u30c8\u306b\u76ee\u3092\u901a\u3057\u3066\u304a\u304d\u3001\u5fc5\u8981\u306a\u60c5\u5831\u3092\u6574\u7406\u3057\u3066\u304a\u304f\u3053\u3068\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n<h3>2.QBR\u306e\u5b9f\u65bd<\/h3>\n<p>QBR\u306e\u5f53\u65e5\u306f\u3001\u3042\u3089\u304b\u3058\u3081\u8a2d\u5b9a\u3057\u305f\u30a2\u30b8\u30a7\u30f3\u30c0\u306b\u57fa\u3065\u3044\u3066\u9032\u884c\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>QBR\u306f\u56db\u534a\u671f\u3054\u3068\u306b\u9650\u3089\u308c\u305f\u6642\u9593\u3067\u958b\u50ac\u3055\u308c\u307e\u3059\u304c\u3001\u7279\u5b9a\u306e\u8b70\u8ad6\u3060\u3051\u306b\u6642\u9593\u3092\u8cbb\u3084\u3057\u305f\u308a\u3001\u8b70\u8ad6\u304c\u767a\u6563\u3057\u304c\u3061\u3067\u3059\u3002\u52b9\u679c\u7684\u306aQBR\u306b\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u5404\u30a2\u30b8\u30a7\u30f3\u30c0\u306b\u304b\u3051\u308b\u6642\u9593\u3092\u8a2d\u5b9a\u3057\u305f\u4e0a\u3067\u30d5\u30a1\u30b7\u30ea\u30c6\u30fc\u30bf\u30fc\u304c\u30bf\u30a4\u30e0\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3092\u884c\u3044\u3001\u8b70\u8ad6\u3092\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3057\u306a\u304c\u3089\u9032\u3081\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\n\u307e\u305f\u3001\u53c2\u52a0\u8005\u5168\u54e1\u304c\u8b70\u8ad6\u306e\u76ee\u7684\u3092\u7406\u89e3\u3057\u3001\u6df1\u3044\u8b70\u8ad6\u3092\u884c\u3046\u5fc3\u639b\u3051\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u305d\u306e\u307b\u304b\u3001\u5fae\u7d30\u306a\u7591\u554f\u70b9\u306a\u3069\u306f\u3042\u3089\u304b\u3058\u3081\u89e3\u6d88\u3057\u3066\u304a\u3044\u305f\u308a\u3001\u5b9a\u6027\u7684\u306a\u60c5\u5831\u3067\u306f\u306a\u304f\u3001\u5b9a\u91cf\u7684\u306a\u60c5\u5831\u3092\u30d9\u30fc\u30b9\u3068\u3057\u305f\u8b70\u8ad6\u3092\u884c\u3046\u3053\u3068\u3082QBR\u306e\u52b9\u679c\u3092\u9ad8\u3081\u307e\u3059\u3002\u307e\u305f\u3001QBR\u7d42\u4e86\u6642\u306f\u6b21\u56de\u306e\u958b\u50ac\u65e5\u7a0b\u3092\u6c7a\u3081\u3066\u304a\u304f\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>3.\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7<\/h3>\n<p>QBR\u5b9f\u65bd\u5f8c\u306f\u3001\u901f\u3084\u304b\u306b\u8b70\u4e8b\u9332\u3092\u914d\u5e03\u3057\u307e\u3057\u3087\u3046\u3002\u307e\u305f\u3001QBR\u3067\u767a\u751f\u3057\u305f\u7591\u554f\u70b9\u306a\u3069\u306e\u89e3\u6d88\u3082\u5fc5\u8981\u3067\u3059\u3002\u3055\u3089\u306b\u3001\u76ee\u6a19\u9054\u6210\u306e\u305f\u3081\u306b\u5fc5\u8981\u306a\u5bfe\u7b56\u306e\u691c\u8a0e\u30fb\u5b9f\u65bd\u306f\u3082\u3061\u308d\u3093\u3001\u6b21\u56de\u6e96\u5099\u306e\u4e00\u74b0\u3068\u3057\u3066\u3001\u9032\u6357\u72b6\u6cc1\u306e\u5b9a\u671f\u7684\u306a\u8ffd\u8de1\u3082\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<h2>QBR\u3067\u9054\u6210\u3059\u3079\u304d\u6307\u6a19<\/h2>\n<p>QBR\u3067\u9054\u6210\u3059\u3079\u304d\u76ee\u6a19\u3068KPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u306f\u3001\u4f01\u696d\u306e\u6226\u7565\u3084\u7d4c\u55b6\u72b6\u6cc1\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002\u4e3b\u8981\u76ee\u6a19\u3068KPI\u306e\u4f8b\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<br \/>\n\n<table id=\"tablepress-40\" class=\"tablepress tablepress-id-40\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">\u4e3b\u306a\u76ee\u6a19<\/th><th class=\"column-2\">KPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">\u58f2\u4e0a\u62e1\u5927<\/td><td class=\"column-2\"><li>\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u6570<\/li><li>\u9867\u5ba2\u7d99\u7d9a\u7387<\/li><li>1\u9867\u5ba2\u3042\u305f\u308a\u306e\u5e73\u5747\u8cfc\u5165\u984d<\/li><\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">\u5e02\u5834\u30b7\u30a7\u30a2\u62e1\u5927<\/td><td class=\"column-2\"><li>\u5e02\u5834\u30b7\u30a7\u30a2\u306b\u5bfe\u3059\u308b\u5897\u52a0\u7387<\/li><li>\u65b0\u898f\u5e02\u5834\u53c2\u5165\u7387<\/li><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a<\/td><td class=\"column-2\"><li>CSAT\u30b9\u30b3\u30a2<\/li><li>NPS<\/li><li>\u554f\u984c\u89e3\u6c7a\u7387<\/li><li>\u53cd\u5fa9\u554f\u3044\u5408\u308f\u305b\u7387<\/li><\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">\u52b9\u7387\u30a2\u30c3\u30d7<\/td><td class=\"column-2\"><li>\u751f\u7523\u6027\u5411\u4e0a\u7387<\/li><li>\u4e0d\u5177\u5408\u306e\u524a\u6e1b\u7387<\/li><li>\u554f\u984c\u89e3\u6c7a\u307e\u3067\u306e\u6642\u9593<\/li><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-40 from cache --><br \/>\n\u307e\u305f\u3001\u8ca1\u52d9\u90e8\u9580\u304cQBR\u3092\u5b9f\u65bd\u3059\u308b\u5834\u5408\u306e\u4e3b\u8981\u76ee\u6a19\u3068KPI\u306f\u4e0b\u8868\u306e\u3068\u304a\u308a\u3067\u3059\u3002<br \/>\n\n<table id=\"tablepress-41\" class=\"tablepress tablepress-id-41\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">\u4e3b\u306a\u76ee\u6a19<\/th><th class=\"column-2\">KPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">\u53ce\u76ca\u5411\u4e0a<\/td><td class=\"column-2\"><li>\u7dcf\u53ce\u76ca<\/li><li><a href=\"https:\/\/biz.moneyforward.com\/accounting\/basic\/38796\/\" data-internallinksmanager029f6b8e52c=\"250\" title=\"\u55b6\u696d\u5229\u76ca\">\u55b6\u696d\u5229\u76ca<\/a>\u7387<\/li><li>ROA<\/li><\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">\u8ca1\u52d9\u30ea\u30b9\u30af\u524a\u6e1b<br \/>\n\uff08\u8cc7\u91d1\u52b9\u7387\u6027\u5411\u4e0a\uff09<\/td><td class=\"column-2\"><li>\u8ca1\u52d9\u30ec\u30d0\u30ec\u30c3\u30b8\u7387<\/li><li>CF\u5b89\u5b9a\u6027<\/li><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">\u8cc7\u672c\u30b3\u30b9\u30c8\u6700\u9069\u5316<br \/>\n\uff08\u9069\u5207\u306a<a href=\"https:\/\/biz.moneyforward.com\/establish\/basic\/44\/\" data-internallinksmanager029f6b8e52c=\"491\" title=\"\u8cc7\u91d1\u8abf\u9054\">\u8cc7\u91d1\u8abf\u9054<\/a>\uff09<\/td><td class=\"column-2\"><li>\u8ca0\u50b5\u6bd4\u7387<\/li><li><a href=\"https:\/\/biz.moneyforward.com\/accounting\/basic\/44551\/\" data-internallinksmanager029f6b8e52c=\"98\" title=\"\u81ea\u5df1\u8cc7\u672c\u6bd4\u7387\">\u81ea\u5df1\u8cc7\u672c\u6bd4\u7387<\/a><\/li><li>\u8cc7\u672c\u30b3\u30b9\u30c8<\/li><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-41 from cache --><br 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